Terms & conditions of sale

1. About these terms

These terms apply when a business buys grills, parts or accessories from SIABID D&P LTD (company no. 15798165, VAT no. XXXXXXX), registered office 13 Mary Street, Sunderland SR1 3NH, trading from Unit 5, Felling Business Centre, Green Lane, Gateshead NE10 0QX.

To cover: that you sell to businesses only, and that these terms apply to every order.

2. Quotes and orders

To cover: how long a quote is valid, when an order becomes a contract (e.g. on deposit or written confirmation), and what happens if an order changes. All orders are placed directly with us, not through the website.

3. Prices and VAT

All prices on our website and in our quotes exclude VAT, which is added at the current rate.

Still to cover: whether delivery is included, and that prices can change before an order is confirmed.

4. Payment

To cover: deposit amount, when the balance is due (e.g. before delivery), accepted payment methods, and what happens if payment is late.

5. Finance

To cover: that finance is provided by third-party lenders, subject to status, and your role as introducer. [Wording to be supplied by your finance partners.]

6. Delivery

We normally deliver grills ourselves. We may sometimes use a delivery service.

Still to cover: delivery area and cost, estimated lead times (not guaranteed), who needs to be on site, and checking the grill for damage on arrival.

7. Installation and gas safety

To cover: that the grill must be installed and connected by a Gas Safe registered engineer, who arranges and pays for installation, and that using it without proper installation affects the guarantee.

8. Ownership and risk

To cover: when the grill becomes the customer's responsibility (usually on delivery), and that it stays yours until paid for in full.

9. Guarantee and free parts

To cover: exactly what the 1-year guarantee and 3 years of free parts include (parts only or labour too, postage), what isn't covered (wear and tear, misuse, wrong gas supply), the free backup kit, and how to make a claim.

10. Cancellations and returns

To cover: whether an order can be cancelled after confirmation, what happens to the deposit, and returns of faulty or wrong items.

11. Limits of our liability

To cover: a cap on what you can be liable for, excluding loss of profit or trade, while not excluding liability for death or injury caused by negligence (which the law doesn't allow).

12. Your information

We use your information as described in our privacy policy.

13. Law

These terms are governed by the law of England and Wales.

14. Contact us

Questions about these terms: sales@siabid.com or 07949 161674.